At SatvikAroma (accessible from https://satvikaroma.com ), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name, email address, phone number, shipping and billing address.
- Payment details (processed securely via Razorpay; we do not store your card details).
b. Order and Transaction Details:
- Product orders, shipping status, and order history.
c. Technical Data:
- IP address, browser type, cookies, and device information for website optimization.
2. How We Use Your Information
We use your data to:
- Fulfill and deliver your orders.
- Process payments securely via Razorpay.
- Send order confirmations, tracking info, and customer support responses.
- Improve our website and personalize your shopping experience.
- Comply with legal obligations.
3. Payment Processing
We use Razorpay as our secure payment gateway. Razorpay may collect and process payment-related information under its own Privacy Policy. SatvikAroma does not store your card details.
4. Data Sharing
We do not sell or rent your personal information. We may share data only with:
- Shipping providers to deliver your orders.
- Payment gateway Razorpay for secure processing.
- Legal authorities if required by law.
5. Cookies & Tracking
We use cookies to:
- Remember your cart and login sessions.
- Analyze website traffic and improve performance.
You can choose to disable cookies in your browser settings.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption
- Secure payment integration
- Restricted access to sensitive data
7. Your Rights
You have the right to:
- Access and correct your data
- Request deletion of your data
- Opt-out of marketing communications
To request changes, email us at: support@satvikaroma.com
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@satvikaroma.com
📞 Phone: +91 95660 90676